Responsible Gaming

Gaming should be fun and entertaining, not a problem

If You Have a Gambling Problem

Gambling should never interfere with your responsibilities, finances, or relationships. If you're concerned about your gambling habits or those of someone you know, please seek help immediately.

National Problem Gambling Helpline: Call or text for confidential support

Responsible Gaming Guidelines

Set Limits

  • Time Limits: Decide in advance how much time you'll spend gaming
  • Budget Limits: Only gamble with money you can afford to lose
  • Loss Limits: Set a maximum loss amount and stick to it
  • Win Goals: Decide when you'll stop if you're winning

Recognize Warning Signs

  • Gambling with money needed for bills or essentials
  • Borrowing money to gamble
  • Lying about gambling activities
  • Chasing losses by gambling more
  • Neglecting work, family, or social obligations
  • Feeling anxious or irritable when not gambling

Healthy Gaming Habits

  • View gambling as entertainment, not a way to make money
  • Never gamble when upset, depressed, or under the influence
  • Take regular breaks during gaming sessions
  • Balance gambling with other activities and hobbies
  • Keep track of time and money spent
  • Don't use gambling as an escape from problems

Self-Exclusion Tools

Most licensed online casinos offer self-exclusion programs that allow you to:

  • Temporarily suspend your account for a set period
  • Set deposit limits on your account
  • Set time limits for gaming sessions
  • Permanently close your account

Contact the casino's customer support to inquire about their self-exclusion options.

Get Help

If you believe you have a gambling problem or know someone who does, help is available:

  • Gamblers Anonymous Philippines: Support groups for people with gambling problems
  • PAGCOR Responsible Gaming Program: Contact PAGCOR for resources and support
  • Professional Counseling: Seek help from a mental health professional experienced in gambling addiction
  • Family Support: Talk to trusted friends and family members

Remember: Seeking help is a sign of strength, not weakness.

Underage Gambling Prevention

All online gaming is strictly prohibited for persons under 21 years of age. Licensed operators must:

  • Verify age and identity before allowing account registration
  • Implement controls to prevent minors from accessing gaming platforms
  • Provide information about responsible gaming

Parents and guardians should monitor internet usage and use parental controls to prevent underage access to gambling websites.

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